All Major Brands Supported
Bank Case Study
Reduced Downtime by 35%
Reduced Downtime by 35%
- Comprehensive Spares Strategy
We have implemented a spares strategy that includes not only Blade Servers but also
the critical BladeSystem Chassis. This ensures that potential downtime due to enclosure failures is
minimized.
- Strategic Inventory Placement
Our global parts strategy has positioned spares in key capital cities worldwide. This
proximity ensures rapid delivery and helps us meet our 100% SLA commitment, even for large items like
Blade Enclosures.
- Superior Customer Service
By addressing a potential oversight in competitor offerings, we have demonstrated our
superior support capabilities. Our team has implemented rigorous training protocols to enhance customer
interaction.
15+ Offices Worldwide
Industrial Gas Company Case Study
Reduced Downtime by 25%
Reduced Downtime by 25%
- Comprehensive Network Assessment
We successfully completed Project Alpha, a comprehensive network audit and assessment
covering 437 Air Liquide sites in 14 countries.
- User-Friendly Reporting
We developed an accessible web-based dashboard to present the findings of the network
audit, providing transparency and insights into the network's health.
- Optimized Wireless Network
Through a detailed wireless survey and heat mapping, we identified areas with
inadequate coverage and signal leakage. Based on these findings, we recommended and supplied additional
access points to enhance
network performance and optimize Wi-Fi coverage.
Partnering with Businesses Like Yours
for Over 25 Years
Conglomerate
View Customer Story
Large Scale
View Customer Story
Global Network
View Customer Story
for Over 25 Years
Conglomerate
Support
32%
reduction in IT costs and
24%
decreased in downtime
in less than
6
months
Large Scale
Telco Support
41%
reduction in IT costs and
26%
decreased in downtime
in less than
5
months
Global Network
Support
43%
reduction in IT costs and
28%
decreased in downtime
in less than
3
months
Semicon Case Study
Reduced Downtime by 40%
Reduced Downtime by 40%
- Optimized Infrastructure
We have successfully maintained and managed our client's critical production network,
servers, storage, and databases. Through effective capacity planning, we have implemented two updates in
three years while utilizing the same infrastructure, demonstrating our ability to optimize resource.
- Proactive Maintenance
We have ensured the security and performance of the network by upgrading operating
systems
to newer versions. Additionally, our vendor management services have streamlined communication and
coordination with technology providers on behalf of the client.
- Cloud-Based Solutions
We have successfully migrated the client's backup solution to our Cloud Storage as a
Service (CSaaS), providing enhanced scalability, reliability, and cost-effectiveness. Furthermore, we
have taken a leadership role in developing and implementing a comprehensive Business Continuity Plan to
safeguard critical operations.
A tailored approach that equips you with…
Reliability, Availability, and Serviceability.
Your Trusted
IT Partner
Our dedicated team is available whenever and wherever you need
support,
treating your business as if it’s our own.
Critical IT Expertise
at Your Service
As businesses become increasingly reliant on technology, our
expertise is invaluable for ensuring your systems run efficiently.
Custom-Built
IT Solutions
Our multi-brand services offer a one-stop solution for comprehensive
IT solutions all under a single support model and contract.
All Major Brands Supported
Ready to Transform Your IT through
Our Next Gen IT Solutions?
Our Next Gen IT Solutions?
Get Free Consultation
- Case Study: Department of Defense Industry
Preventing System Outage
- Avoided total outage with a planned cold replacement.
- Replaced XSCF and updated firmware without any downtime.
- Identified and resolved a critical firmware bug before impact.
- Case Study: Multinational Telecommunications Industry
Rapid Recovery from Memory Board Failures
- Diagnosed and fixed a power issue, not memory boards.
- Restored system quickly with IOU replacement.
- Prevented extended downtime through expert troubleshooting.
- Case Study: Large Financial Services Industry
100% Uptime During Controller Replacement
- Replaced controller with zero downtime.
- Transferred licenses smoothly without disruptions.
- Ensured continuous service with proactive troubleshooting.